For almost the first time in their history, a global consumergoods giant faced quarter after quarter of declining revenue and layoffs. In this environment, a survey of their leaders found that trust—one of their most highly valued behaviors—was declining rapidly. The CEO tapped the leadership and development team to create a new initiative to strengthen trust within a leadership development program.

The initial result was a complex three-month program delivered virtually to leaders around the world. The Speed of Trust^® and The 7 Habits for Managers^® were major components, but other vendors of varying cost and quality were peppered in. The L&D team needed to streamline content, as well as reduce costs, while maintaining—and even exceeding—their quality standards.